Cloud Phone Systems · Los Angeles, CA
Cloud Phone Systems & VoIP in Los Angeles. Your Business Number, Anywhere Your Team Works.
Hosted VoIP and Microsoft Teams Phone set up end to end: provider selection, number porting, desk phones, mobile apps, and a network tuned for clear calls.
Rated on Google, Clutch & Yelp- Platforms
- Hosted VoIP · Teams Phone
- Numbers
- Keep your numbers
- Devices
- Desk · Desktop · Mobile
- Network
- QoS tuned
- Setup
- $95 / hr
- Managed plans
- From $300 / mo
Quick answer
What is a cloud phone system?
A cloud phone system, also called VoIP or a hosted PBX, runs your business phone service over the internet instead of traditional phone lines and an onsite phone box. Calls, extensions, voicemail, and call routing are managed in the cloud, and staff can use desk phones, computers, or mobile apps with the same business number.
Los Angeles IT sets up and supports cloud phone systems for Los Angeles businesses from our Century City headquarters. We help you choose a provider, port your numbers, install phones, and prepare your network. Setup is $95 per hour, and ongoing phone system support is included in our managed IT plans starting at $300/month.
What's Included
Business Phone System Services in Los Angeles
Everything needed to move your phones to the cloud, from choosing a provider to the last desk phone.
Cloud Phone System Setup
A hosted phone system chosen for your business and configured with extensions, auto attendant, ring groups, and business hours.
Setup →/ 02Number Porting
Your existing main line and direct numbers moved to the new system, with the cutover scheduled so callers never notice.
Porting →/ 03Microsoft Teams Phone
Calling added to Microsoft Teams so staff make and take calls from Teams on their computer, phone, or a desk phone.
Teams Phone →/ 04Desk Phones & Headsets
IP desk phones, conference phones, and headsets selected, provisioned, and installed at every desk.
Hardware →/ 05Network Readiness & QoS
Internet bandwidth, switches, and firewall settings checked and tuned so calls stay clear and don't drop.
Network →/ 06Call Flows & Auto Attendant
Menus, ring groups, call queues, after-hours routing, and holiday schedules built around how your team answers calls.
Call flows →/ 07Mobile & Remote Calling
Desktop and mobile apps so staff use their business number from anywhere without giving out a personal cell.
Remote work →/ 08Voicemail, Recording & Fax
Voicemail to email, call recording where it's allowed, and online fax replacing the old fax line.
Features →/ 09Paging & Cabling
Overhead paging, door phones, and network cabling for phones handled by the same team.
Paging systems →Old Phones vs. Cloud
Traditional Phone Lines vs. a Cloud Phone System
Many offices still pay for copper lines and an aging phone box. Here's what changes with a cloud phone system.
| Cloud phone system | Traditional PBX and lines | |
|---|---|---|
| Equipment onsite | ✓ Phones only | PBX box, lines, and maintenance |
| Working remotely | ✓ Same number on any device | Calls forwarded to cell phones |
| Adding a user | ✓ Minutes, online | Technician visit |
| Multiple locations | ✓ One system for every office | Separate systems per site |
| Teams integration | ✓ Available | Not available |
| Outages and moves | ✓ Reroute calls instantly | Calls go down with the office |
How It Works
How We Move Your Phones to the Cloud
The switch happens on a scheduled day, and your main number keeps ringing throughout.
STEP 01
Plan
We review how your team answers calls, which numbers you have, and your internet and network, then recommend a platform.
STEP 02
Prepare
We order service, submit the number port, test your network for call quality, and build call flows and extensions.
STEP 03
Install
We install and provision desk phones, set up apps on computers and mobile devices, and train staff.
STEP 04
Cut over & support
Numbers port on the scheduled date, we test every line, and we stay on as your phone support team.
Pricing
How Much Does a Cloud Phone System Cost?
Phone service is billed per user per month by the provider you choose, and desk phones can be purchased or, with some providers, leased. Our setup work, including planning, porting, installation, and network preparation, is $95 per hour, quoted up front.
Ongoing phone system support, user changes, and troubleshooting are included in our managed IT services, starting at $300 per month. We'll compare provider options with you so the monthly cost fits your business.
What affects the price
- Number of users and phone numbers
- Desk phones vs. apps only
- Call center features like queues and recording
- Network upgrades needed for call quality
- Number of locations
Cloud Phone Systems
Get a Phone System Plan
Tell us how many users and locations you have and what you use today. We'll recommend options and quote the setup. No contracts with us.
Microsoft Teams Phone
Making Calls From Microsoft Teams
If your team already works in Microsoft 365, Teams Phone can replace a separate phone system. Staff get a business number in Teams, calls ring on computers, mobile apps, and certified desk phones, and voicemail lands in Outlook.
We set up the Teams Phone licensing, calling plan or carrier connection, auto attendants, call queues, and devices, and port your existing numbers into Teams.
Teams Phone setup includes
- Business numbers in Teams
- Auto attendants and call queues
- Teams-certified desk and conference phones
- Voicemail in Outlook
Call Quality
Why Your Network Matters for VoIP
Most VoIP problems, such as choppy audio, one-way calls, and dropped calls, come from the network, not the phone provider. We check your internet bandwidth and stability, configure quality of service (QoS) on your firewall and switches, and fix settings that interfere with calls.
If your office needs new network cabling or network equipment for phones, our low voltage and network teams handle it as part of the same project.
Network checks we run
- Bandwidth and latency testing
- QoS on firewall and switches
- PoE switches for desk phones
- Backup internet options
Emergency Calling
911 Calling on a Cloud Phone System
Because VoIP phones can be used anywhere, each phone needs an accurate emergency address so 911 calls reach the right dispatcher. Federal rules also require that multi-line phone systems allow direct 911 dialing and provide a dispatchable location.
We register emergency addresses for each location and set up notifications so a front desk or manager knows when someone in the office dials 911.
911 setup includes
- Direct 911 dialing without a prefix
- Emergency address per location
- Notification when 911 is called
- Remote worker address updates
Local Phone System Help
Business Phone Systems in Los Angeles
Los Angeles IT installs and supports cloud phone systems and VoIP for offices across Los Angeles and Southern California, including medical and dental practices, law firms, restaurants, and multi-location businesses. Because we also handle your network, cabling, and paging systems, phone problems don't get bounced between vendors.
Installations and cutovers are done onsite from our 10 LA County hubs, and day-to-day changes are handled remotely.
Why work with us
- Phones, network, and cabling in one team
- Provider-neutral recommendations
- Onsite installs across LA County
- Clear pricing, no long contracts with us
Why Los Angeles IT
Phone Systems That Sound Right
Clear calls
Network first.
We prepare your network before the phones go in, which is where most VoIP quality issues start.
No downtime
Planned cutovers.
Number ports are scheduled and tested so your main line keeps ringing.
Certified
Experienced engineers.
Technicians with CompTIA Security+, Network+, and A+, plus Microsoft and Cisco certifications, who explain risk in plain English.
Industries
Business Phone Systems for Every Industry
Medical and dental offices, law firms, restaurants, real estate offices, and nonprofits across Los Angeles use cloud phone systems we set up and support.
Service Areas
Phone System Installation Across LA County
Onsite phone installs and cutovers come from these locations:
Headquarters · Century City
1901 Avenue of the Stars #271Los Angeles, CA 90067
Santa Monica
2450 Colorado Ave #100eSanta Monica, CA 90404
West Covina
1050 Lakes Dr #226West Covina, CA 91790
Long Beach
111 W Ocean Blvd #417Long Beach, CA 90802
Century City
1800 Century Park E #669Century City, CA 90067
Downtown LA (Figueroa)
445 S Figueroa St Ste 3100Los Angeles, CA 90071
Pasadena
117 E Colorado Blvd #618Pasadena, CA 91105
San Pedro (6th St)
222 W 6th St #425San Pedro, CA 90731
Downtown LA (Spring St)
548 S Spring StLos Angeles, CA 90013
San Pedro (25th St)
1536 W 25th St #104San Pedro, CA 90732
We provide cloud phone system and VoIP installation in Los Angeles, Century City, Downtown LA, Santa Monica, Beverly Hills, West Hollywood, Culver City, El Segundo, Pasadena, Glendale, Burbank, the San Fernando Valley, Long Beach, Torrance, West Covina, and Santa Clarita, plus Orange County, the Inland Empire, and San Diego County. View all service areas →
Client Reviews
What LA Clients Say About Our Support
“The customer service from Los Angeles IT is on another level. Any time we’ve had an issue, their fast response time has kept our business from missing a beat. Bonus points for being budget-friendly too.”
“Rod and his team are my go-to IT solutions help. Available all the time, very professional, prompt and super capable for all challenges and IT needs we’ve had. Highly recommend!”
“I can’t say enough good things about the folks at Los Angeles IT. Their techs are personable and sharp, and they always follow up to make sure everything is working. Best part? Our IT costs have gone down while our systems run better than ever.”
“Such great service! He made the entire process feel seamless and stress-free, always ready to answer any questions with patience and clarity. It’s rare to find someone who combines technical expertise with such genuine customer care.”
“Los Angeles IT is an incredibly professional company. Rod and his team came in, updated our phone systems, and revamped our computer setups. Now, everything is organized and runs smoothly.”
“I must highlight the owner, Rod, who truly embodies the essence of an IT wizard. His deep understanding of technology and ability to troubleshoot any issue is remarkable.”
“Been working with Rod and his team for three years now. He’s responsive, helpful and very patient with me when I need help on minor things!”
“Rod is a godsend. He helped us set up our home office to be efficient and user-friendly. He was responsive, easy to work with and reasonably priced. Highly recommended.”
FAQ
Cloud Phone Systems: Frequently Asked Questions
What is a cloud phone system?
A cloud phone system, also called VoIP or a hosted PBX, delivers business phone service over the internet. Extensions, voicemail, and call routing are managed in the cloud, and staff can use desk phones, computers, or mobile apps.
How much does a cloud phone system cost?
Providers bill per user per month, and desk phones are purchased or leased separately. Our setup is $95 per hour and quoted up front, and ongoing support is included in managed IT plans starting at $300 per month.
Can we keep our existing phone numbers?
Yes, in most cases. We port your main line and direct numbers to the new system and schedule the cutover so calls keep coming in.
Which phone providers do you work with?
We help you choose among hosted VoIP platforms and Microsoft Teams Phone based on your users, features, and budget, then set up and support whichever you pick.
Can we make calls from Microsoft Teams?
Yes. With Teams Phone, staff get a business number in Teams and can call from their computer, mobile app, or a Teams-certified desk phone.
Will VoIP call quality be good enough?
With a stable internet connection and a properly configured network, call quality is excellent. We test your network and set up quality of service before installing phones.
Can employees use their business number on their cell phone?
Yes. Mobile and desktop apps let staff make and receive calls with the business number from anywhere, without sharing their personal cell number.
What happens if our internet goes down?
Calls can automatically forward to mobile apps or other numbers, and you can add a backup internet connection to keep desk phones working.
How long does it take to switch phone systems?
Number porting usually takes the longest and depends on your current carrier. We give you a timeline up front and set up everything else while the port is pending.
Do you install desk phones and headsets?
Yes. We provision and install desk phones, conference phones, and headsets, and run new cabling or add PoE switches if needed.
How does 911 work with VoIP?
Each location is registered with an emergency address, direct 911 dialing is enabled, and we can set up notifications so someone onsite knows when 911 is called.
Which areas do you serve?
We install and support phone systems across Los Angeles County, Orange County, the Inland Empire, and San Diego County.
Ready to Upgrade Your Phones?
Call a Los Angeles IT engineer about moving your phones to the cloud.