Data Backup & Disaster Recovery · Los Angeles, CA
Server, cloud, Microsoft 365, and laptop backups with an offsite, immutable copy, daily monitoring, and scheduled restore tests, plus a written disaster recovery plan your team can actually follow.
Quick answer
Data backup and disaster recovery (BDR) services keep extra copies of your business data on-site and offsite, check that they work, and restore them after a deletion, hardware failure, ransomware attack, or disaster. Backup is the copy; disaster recovery is the tested plan for getting your systems and people working again.
Los Angeles IT provides backup and disaster recovery for Los Angeles businesses from our Century City headquarters. We protect servers, cloud apps like Microsoft 365, and laptops, and test restores so you know recovery works. Backup monitoring is included in our managed IT plans from $300/month; setup, projects, and restores are $95 per hour.
What We Protect
Good backup covers every place your data lives: the server in the closet, the cloud apps your team uses all day, and the laptops that leave the office. We design, run, and test the whole thing.
Image-level backups of Windows servers, file servers, NAS devices, and line-of-business databases, so you can restore a single file or the whole server.
Server backup →/ 02Encrypted copies sent offsite to secure cloud storage (Azure, AWS, or a backup provider's cloud), so a fire, flood, or break-in at the office can't take your backups with it.
Cloud backup →/ 03Separate backups of Outlook mailboxes, OneDrive, SharePoint, Teams, and Google Drive, because Microsoft and Google don't keep deleted data forever.
Microsoft 365 →/ 04Automatic backups of employee laptops and desktops, in the office or remote, so a lost, stolen, or failed computer doesn't mean lost work.
Endpoint backup →/ 05Backup copies that can't be changed or deleted for a set period, kept separate from your network, so ransomware can't encrypt your way out of recovery.
Ransomware protection →/ 06A written plan with recovery time (RTO) and recovery point (RPO) targets for each system, who does what, and the order systems come back online.
DR planning →/ 07For critical servers, backups that can be started as virtual machines on a backup appliance or in the cloud, keeping you working while hardware is replaced.
Virtual servers →/ 08Daily checks on every backup job, alerts on failures, and scheduled test restores to prove your data actually comes back.
Managed IT →/ 09Restoring deleted files, corrupted folders, old email, or full systems from backup, and recovering servers and virtual machines after a failure or attack.
Recovery →Backup vs. Disaster Recovery
They're often used interchangeably, but they answer different questions. A complete plan needs all three.
| Data backup | Disaster recovery | Business continuity | |
|---|---|---|---|
| Question it answers | Do we have a copy? | How do we get systems back? | How do we keep working meanwhile? |
| What it covers | Files, databases, email, server images | Servers, apps, network, accounts | People, phones, locations, vendors |
| Key measure | RPO: how much data you can lose | RTO: how long you can be down | Which processes come first |
| Typical event | Deleted file, failed drive | Ransomware, server failure | Fire, flood, power or internet outage |
| How we deliver it | ✓ Automated, monitored backups | ✓ Tested restores and failover | ✓ Written plan and remote work setup |
How We Set It Up
Most businesses we review have backups that are incomplete, unmonitored, or never tested. Here's how we fix that.
STEP 01
We map where your data lives (servers, NAS, Microsoft 365, laptops, line-of-business apps) and check what's backed up today and what isn't.
STEP 02
Together we decide how much data each system can afford to lose (RPO) and how fast it must be back (RTO), then design backups to match.
STEP 03
We deploy local and offsite backups, encryption, immutable copies, retention policies, and alerting, and document everything.
STEP 04
We check backup jobs daily, fix failures, and run scheduled test restores, so recovery is proven before you need it.
Pricing
Backup costs come from three things: the work to set it up, the storage and backup software licensing for the data you protect, and the ongoing monitoring and testing. We quote storage and licensing up front based on how much data you have, so there are no surprises.
Backup setup, disaster recovery planning, and restores are $95 per hour with no contract. Daily backup monitoring, fixes, and test restores are included in our managed IT services, starting at $300 per month. For most small businesses, a reliable backup costs far less than a single day of downtime.
Free Backup Review
Tell us about your servers, cloud apps, and team. We'll review what's backed up today, point out the gaps, and recommend a plan. No contracts.
Ransomware Recovery
Modern ransomware goes after backups first. If your backup drive is plugged into the same network, or your backup admin password is the same as everything else, attackers can encrypt or delete your copies before they demand payment.
We build backups to survive that: an offsite copy that's immutable (it can't be changed or deleted for a set retention period), separate admin credentials with multi-factor authentication, and alerts on unusual backup activity. If an attack does get through, we isolate affected systems, restore from a clean restore point, and work with our managed security team to close the gap.
Cloud App Backup
Microsoft keeps your Microsoft 365 services running, but under its shared responsibility model, protecting your data is up to you. Deleted emails and files only stay in the recycle bin and retention areas for a limited time, and if an account is compromised or an employee deletes a folder, that data can be gone for good.
We add a separate, third-party backup for Exchange Online mailboxes, OneDrive, SharePoint, and Teams, and the same for Google Workspace, with point-in-time restores of a single message, a file, or an entire user. It's one of the most common gaps we find in a Microsoft 365 review.
Compliance & Cyber Insurance
Healthcare, legal, financial, and retail businesses have specific rules about how data is backed up, encrypted, retained, and restored. HIPAA requires a data backup plan, a disaster recovery plan, and an emergency mode operation plan. PCI DSS and many cyber insurance applications now ask whether you have offsite, immutable, tested backups with MFA.
We build backups that hold up to those questions: encryption in transit and at rest, retention schedules that match your requirements, logs and reports you can hand to an auditor or insurer, and documented test restores. For a full program, see our IT compliance services.
Platforms We Work With
We don't sell one product for every situation. We pick the right tools for your environment and budget from proven platforms like Veeam, Acronis, Datto, Azure Backup, and AWS, plus Synology and other NAS appliances for fast local restores.
Whatever we deploy, you get image-level backups for fast full recovery, granular restores for a single file or email, versioning, deduplication to keep storage costs down, and replication to an offsite location. For virtualized environments, we back up VMware ESXi and Hyper-V hosts and can start a protected server as a virtual machine while the original is repaired.
Local Backup Experts
Los Angeles businesses have their own disaster list: earthquakes, wildfires, power shutoffs, flooding, and break-ins, on top of everyday drive failures and ransomware. A local partner means someone can be at your office to replace failed hardware and bring systems back, not just a ticket queue in another state.
We provide data backup services in Los Angeles for small and mid-sized businesses, including server backup in Los Angeles, cloud backup for offices from Santa Monica to Woodland Hills and the San Fernando Valley, and backup and disaster recovery plans for medical offices, law firms, design agencies, and creative studios with large project files. Backup is also part of our managed IT services in Los Angeles and our everyday IT help desk.
Why Los Angeles IT
Tested
Scheduled test restores and clear reports, so you know your data comes back before a disaster forces the question.
Layered
Local for speed, offsite for disasters, immutable for ransomware, encrypted everywhere.
Certified
Technicians with CompTIA A+, Network+, and Security+, plus Microsoft and Cisco certifications, who explain your plan in plain English.
Industries
Patient records, client files, financial data, point-of-sale systems, and large creative projects all need different retention and recovery plans. We set them up for businesses across Los Angeles.
Service Areas
Cloud backup works anywhere. For onsite installs and hardware recovery, our engineers work out of these locations:
We provide data backup and recovery in Los Angeles, Century City, Downtown LA, Santa Monica, Beverly Hills, West Hollywood, Culver City, El Segundo, Pasadena, Glendale, Burbank, Woodland Hills and the San Fernando Valley, Long Beach, Torrance, West Covina, and Santa Clarita, plus Orange County, the Inland Empire, and San Diego County. View all service areas →
Client Reviews
“The customer service from Los Angeles IT is on another level. Any time we’ve had an issue, their fast response time has kept our business from missing a beat. Bonus points for being budget-friendly too.”
“Rod and his team are my go-to IT solutions help. Available all the time, very professional, prompt and super capable for all challenges and IT needs we’ve had. Highly recommend!”
“I can’t say enough good things about the folks at Los Angeles IT. Their techs are personable and sharp, and they always follow up to make sure everything is working. Best part? Our IT costs have gone down while our systems run better than ever.”
“Such great service! He made the entire process feel seamless and stress-free, always ready to answer any questions with patience and clarity. It’s rare to find someone who combines technical expertise with such genuine customer care.”
“Los Angeles IT is an incredibly professional company. Rod and his team came in, updated our phone systems, and revamped our computer setups. Now, everything is organized and runs smoothly.”
“I must highlight the owner, Rod, who truly embodies the essence of an IT wizard. His deep understanding of technology and ability to troubleshoot any issue is remarkable.”
“Been working with Rod and his team for three years now. He’s responsive, helpful and very patient with me when I need help on minor things!”
“Rod is a godsend. He helped us set up our home office to be efficient and user-friendly. He was responsive, easy to work with and reasonably priced. Highly recommended.”
FAQ
Data backup is making and storing copies of your data. Disaster recovery is the tested plan and tools for restoring your systems and getting people working again after a major event. Backups are part of disaster recovery, but a backup alone doesn't tell you how long recovery takes or what order systems come back in.
Keep at least 3 copies of your data, on 2 different types of storage, with 1 copy offsite. We add an immutable copy that can't be changed or deleted, so ransomware can't destroy every copy.
Recovery time objective (RTO) is how long a system can be down before it hurts the business. Recovery point objective (RPO) is how much recent data you can afford to lose, which sets how often backups run. We set both for each system when we design your plan.
Setup, disaster recovery planning, and restores are $95 per hour with no contract. Cloud storage and backup licensing are quoted up front based on how much data you protect. Daily backup monitoring and test restores are included in managed IT plans starting at $300 per month.
Microsoft keeps the service running and holds deleted items for a limited time, but it isn't a full backup. If data is deleted or encrypted beyond those retention windows, it can be lost. A separate Microsoft 365 backup covers Exchange Online, OneDrive, SharePoint, and Teams.
Yes, if they're built for it. An offsite, immutable backup with separate credentials and MFA lets you restore from a clean point instead of paying a ransom. Backups on the same network with shared passwords are often encrypted along with everything else.
It depends on how much work you can afford to redo. Most businesses back up servers and Microsoft 365 several times a day and laptops at least daily. Systems that change constantly, like accounting or practice management databases, may need more frequent backups.
We check every backup job daily and run scheduled test restores of files, mailboxes, and full servers. You get a report showing what was tested and how long it took, so recovery is proven before you need it.
Both. A local backup on a NAS or backup appliance gives fast restores for everyday problems, and a cloud copy protects you if the office is damaged or hit by ransomware. That combination is the core of the 3-2-1 rule.
If the data was backed up, we restore it from backup, which is the fastest and cheapest path. If a drive has physically failed and there is no backup, we'll tell you honestly and help you get it to a specialist recovery lab, then set up backups so it doesn't happen again.
Yes. HIPAA requires a data backup plan and a disaster recovery plan, and most cyber insurance applications ask about offsite, immutable, tested backups with MFA. We provide the setup and the documentation to answer those questions.
Cloud backup works anywhere. Onsite installs and hardware recovery cover Los Angeles County, including Century City, Santa Monica, Woodland Hills, Pasadena, Glendale, Burbank, Long Beach, Torrance, West Covina, and Santa Clarita, plus Orange County, the Inland Empire, and San Diego County.
Related Services
Call a Los Angeles IT engineer for a free backup review. No contract.