Managed IT Services · Los Angeles, CA
Managed IT Services in Los Angeles. Proactive IT, Local Team.
A managed service provider in Century City that monitors, secures, backs up, and supports your technology every day, with published pricing: plans from $300 a month and $95 an hour for anything extra.
Rated on Google, Clutch & Yelp- Monthly plans
- From $300
- Hourly support
- $95 / hr
- Models
- Managed · Co-managed
- Monitoring
- Always on
- Service hubs
- 10 in LA County
- Coverage
- LA County + SoCal
Quick answer
What are managed IT services?
Managed IT services are ongoing, proactive IT support delivered by an outside provider (an MSP) for a predictable monthly fee. Instead of calling someone after things break, a managed IT services provider monitors, maintains, secures, and backs up your computers, servers, network, and cloud apps every day, runs your help desk, and plans your technology budget with you.
Los Angeles IT is a managed service provider headquartered in Century City. Managed IT plans start at $300 per month, sized to the number of users, servers, and services you need, and hourly support is $95 per hour, onsite or remote. Every engagement starts with a free IT plan.
What's Included
Managed IT Support Services for Los Angeles Businesses
Our managed IT services cover everything your business runs on, from the help desk your team calls to the servers, network, cloud apps, and security behind it. You get one local team that knows your environment, instead of a different vendor for every problem. That's what business IT support should be, and it's why companies comparing LA managed IT services choose a local provider: managed IT Los Angeles businesses can actually meet in person.
Help Desk Support (Remote & Onsite)
One number for your team to call. Most issues are fixed remotely, and when hands are needed, an engineer from the nearest hub comes onsite.
Help desk →/ 02Monitoring, Patching & Maintenance
Automated monitoring and alerting around the clock on servers, workstations, and network gear, with updates and patches applied on a schedule, not when something breaks.
Proactive maintenance →/ 03Cybersecurity & Endpoint Protection
Firewalls, EDR and anti-malware, email filtering, MFA, encryption, vulnerability assessments, and dark web monitoring managed as one layered defense.
Managed security →/ 04Backup & Disaster Recovery
Daily backups of servers, Microsoft 365, and key files, tested restores, and a written plan for getting back online after an outage or ransomware attack.
Backup & recovery →/ 05Microsoft 365, Google Workspace & Cloud
Email, Teams, SharePoint, OneDrive, and Google Workspace administration, plus cloud servers, migrations, licensing, and secure remote access.
Microsoft 365 →/ 06Network & Firewall Management
Firewalls, switches, Wi-Fi, VPNs, and internet failover kept configured, updated, and documented, including multi-office networks.
Network support →/ 07Server & Infrastructure Management
Physical and virtual servers, storage, and line-of-business applications monitored and maintained so problems are caught before they cause downtime.
Server management →/ 08IT Asset Management & Procurement
Hardware, software, and license tracking, new-hire setups, device lifecycle and depreciation reporting, and buying the right equipment at the right price.
Asset management →/ 09vCIO, IT Roadmap & Compliance
A virtual CIO who knows your business: risk assessments, budgets, a prioritized technology roadmap, and support for HIPAA, PCI, and other requirements.
IT strategy & compliance →Fully Managed vs. Co-Managed vs. Hourly
Which IT Support Model Fits Your Business?
Not every business needs the same thing. Here's how the three ways we work compare, and you can switch between them as you grow.
| Fully managed IT | Co-managed IT | Hourly (break/fix) | |
|---|---|---|---|
| Best for | Businesses with no in-house IT | Companies with an IT person or team | Small offices with occasional needs |
| Who runs IT day to day | Our team | Shared: you choose the split | You, calling us when needed |
| Monitoring & patching | Included | Included for the areas we cover | Not included |
| Security & backups | Managed and tested | Tools, monitoring, and expertise added | Set up on request |
| Strategy (vCIO) | Roadmap and regular reviews | Projects and planning support | Not included |
| Pricing | From $300/month | Monthly, based on scope | $95/hour |
Onboarding
How Switching to Managed IT Works
A smooth transition from your current IT provider or in-house setup, with no gap in support.
STEP 01
Free IT assessment
We review your network, devices, security, backups, and cloud apps, talk to your team about what's not working, and score your operational maturity.
STEP 02
IT plan & quote
You get a prioritized plan: urgent fixes, what the monthly plan covers, any projects, and a clear monthly price.
STEP 03
Onboarding
We document everything, collect passwords and vendor contacts from the old provider, install monitoring, and verify backups and security.
STEP 04
Ongoing management
Daily monitoring and maintenance, help desk support, and regular reviews to keep your IT roadmap on track.
Pricing
How Much Do Managed IT Services Cost in Los Angeles?
Managed IT services in Los Angeles typically cost $125 to $250 per user per month for fully managed support, depending on how many users, servers, and locations you have, how much security and compliance work is involved, and whether onsite support is included.
Los Angeles IT publishes its prices. Monthly managed IT plans (monthly maintenance) start at $300 per month, priced by the number of services and the size of your technology environment, so a small office doesn't pay for an enterprise package. Anything outside the plan is $95 per hour, onsite or remote, including after-hours and project work.
Comparing providers? Ask for a written scope and service level agreement (SLA), check what counts as "extra," and make sure security and backups are included, not sold separately. Investing in managed IT also reduces surprise costs: Gartner has estimated IT downtime costs businesses an average of $5,600 per minute.
The monthly plan includes
- Monitoring and alerting on critical systems
- Updates and patching on a schedule
- Backup and protection, tested regularly
- Server and firewall maintenance (includes 1 server and 1 firewall)
- Help desk access for your team
- A dedicated IT team that knows your environment
- Flexible monthly cost that scales with you
Free IT Plan
Get Your Free Managed IT Plan
Tell us about your team and your current setup. We'll review it and send a prioritized IT plan with a clear monthly price. No pressure.
Cybersecurity Included
What Cybersecurity Is Included in Managed IT Services?
As an IT services and cybersecurity provider for Los Angeles businesses, we include managed cybersecurity and data protection in every plan. Security isn't an add-on in our managed IT services. Every plan is built on a layered defense that protects your endpoints, network, email, and cloud apps, and we manage it as one system with tools from industry leaders like Cisco, Sophos, and CrowdStrike.
We also write the policies your team follows, set up incident response plans, and, if something does happen, investigate, contain, and report on it. For deeper protection, see our managed IT security services and cybersecurity audits.
Security in every managed plan
- Firewalls and network access control
- EDR and anti-malware on every endpoint
- Email security and web filtering
- MFA (multifactor authentication), permissions, and access management
- Vulnerability assessments and dark web monitoring
- Breach detection, incident response, and forensic analysis
- Remote workforce protection with secure VPN access
Co-Managed IT Support
Co-Managed IT: Extra Hands for Your In-House Team
Co-managed IT blends your in-house IT staff with our team. Your people stay in control of day-to-day operations and key decisions, and we fill the gaps: after-hours coverage, security tools and monitoring, specialized skills, or large projects like infrastructure upgrades and cloud migrations.
Shared responsibilities: you decide which areas your staff handles and where you want support. Access to expertise: get experienced engineers for firewalls, endpoint protection, cloud, and networking without hiring. Scalable support: ramp up for hybrid work, new locations, or compliance requirements like HIPAA or SOC 2.
Co-managed IT is ideal for
- Mid-sized businesses whose IT team needs help scaling
- Hybrid and remote workforces needing secure access
- Multiple locations needing unified policies and networks
- Fast-growing companies that need IT capacity without new salaried staff
vCIO & IT Strategy
Your IT Roadmap and Operational Maturity Score
A good managed IT provider acts as your virtual CIO. We start with a risk and operations assessment across five pillars: survival, security, efficiency, performance, and strategic insight. From that, we calculate your operational maturity score, a simple measure of your security posture and IT risk.
The score drives a prioritized IT roadmap: urgent gaps first, then the upgrades and investments that support your growth plans, with forecast costs for each step. Short-term rollouts fix today's problems; the long-term blueprint keeps your technology aligned with where the business is going. It's a structured path to cyber resilience, not guesswork.
What your vCIO does
- Risk assessment and maturity scoring
- Technology roadmap with budgets and priorities
- Regular reviews, from weekly to annual
- KPIs for uptime, productivity, and recovery
- Vendor management for ISPs, phones, and software
- Disaster recovery and business continuity planning
Compliance & Regulatory Support
Managed IT for HIPAA, PCI, and Other Requirements
Many Los Angeles businesses have compliance obligations: medical and dental practices under HIPAA, retailers and restaurants under PCI DSS, and most companies under California privacy laws like CCPA and CPRA. Cyber insurance carriers now ask for MFA, EDR, backups, and security training too.
Our managed IT services put the right controls in place, monitor them, and keep the documentation and reports you need for audits and insurance renewals. For a full gap assessment, see our IT compliance services.
Frameworks we support
- HIPAA for healthcare and dental
- PCI DSS for card payments
- CCPA / CPRA and GDPR privacy
- SOC 2 readiness
- Cyber insurance security requirements
What to Look For
How to Choose a Managed IT Service Provider in Los Angeles
Choosing a managed IT services provider is a strategic decision, not a box to tick. The right MSP becomes an extension of your team. Look for:
- Proven experience with businesses like yours, with reviews and references
- Local presence and fast onsite response, not just a remote call center
- Security and compliance expertise built into every plan
- Scalable services, from help desk to cloud to disaster recovery
- Transparent pricing and a clear SLA
When should you switch IT support companies?
It's time to switch if tickets sit for days, the same problems keep coming back, nobody can tell you whether your backups work, you're paying for tools you don't understand, or your provider only shows up when something is already broken.
Switching IT support companies is easier than most people expect. We handle the transition with your current provider, document everything, and keep your business running throughout.
Why Los Angeles IT
Why LA Businesses Choose Us as Their Managed IT Provider
Local
Onsite when it matters.
HQ in Century City and 10 service hubs across LA County, so an engineer can be at your office for hardware failures, outages, and new setups.
Transparent
Prices on the website.
Plans from $300/month and $95/hour support. No surprise invoices.
One vendor
IT, cabling, cameras & AV.
The same team handles your computers, network, phones, low voltage cabling, security cameras, and website.
Industries
Managed IT for Small and Mid-Sized Businesses in LA
We provide managed IT services for small businesses and growing companies across Los Angeles, including medical and dental practices, law firms, financial and real estate firms, restaurants and retail, nonprofits, schools, and entertainment and creative studios.
Service Areas
Managed IT Services Across Los Angeles County
A local managed IT provider matters when only an onsite visit will do. Our engineers work out of 10 locations across LA County:
Headquarters · Century City
1901 Avenue of the Stars #271Los Angeles, CA 90067
Santa Monica
2450 Colorado Ave #100eSanta Monica, CA 90404
West Covina
1050 Lakes Dr #226West Covina, CA 91790
Long Beach
111 W Ocean Blvd #417Long Beach, CA 90802
Century City
1800 Century Park E #669Century City, CA 90067
Downtown LA (Figueroa)
445 S Figueroa St Ste 3100Los Angeles, CA 90071
Pasadena
117 E Colorado Blvd #618Pasadena, CA 91105
San Pedro (6th St)
222 W 6th St #425San Pedro, CA 90731
Downtown LA (Spring St)
548 S Spring StLos Angeles, CA 90013
San Pedro (25th St)
1536 W 25th St #104San Pedro, CA 90732
We provide managed IT services in Los Angeles, Century City, Downtown LA, Santa Monica, Beverly Hills, West Hollywood, Hollywood, Culver City, Silver Lake, El Segundo, Pasadena, Glendale, Burbank, the San Fernando Valley, the San Gabriel Valley, Long Beach, Torrance, West Covina, and Santa Clarita, plus Orange County, the Inland Empire, and San Diego County. View all service areas →
Client Reviews
What LA Businesses Say About Our Managed IT
“Los Angeles IT is an incredibly professional company. Rod and his team came in, updated our phone systems, and revamped our computer setups. Now, everything is organized and runs smoothly.”
“I can’t say enough good things about the folks at Los Angeles IT. Their techs are personable and sharp, and they always follow up to make sure everything is working. Best part? Our IT costs have gone down while our systems run better than ever.”
“The customer service from Los Angeles IT is on another level. Any time we’ve had an issue, their fast response time has kept our business from missing a beat. Bonus points for being budget-friendly too.”
“Rod and his team are my go-to IT solutions help. Very professional, prompt and super capable for all challenges and IT needs we’ve had. Highly recommend!”
“I hired LAIT to handle the IT management for my company, and they exceeded my expectations. They took care of setting up all our hardware, software, and network systems, ensuring everything runs smoothly.”
“I must highlight the owner, Rod, who truly embodies the essence of an IT wizard. His deep understanding of technology and ability to troubleshoot any issue is remarkable.”
“Such great service! He made the entire process feel seamless and stress-free, always ready to answer any questions with patience and clarity. It’s rare to find someone who combines technical expertise with such genuine customer care.”
“Been working with Rod and his team for three years now. He’s responsive, helpful and very patient with me when I need help on minor things!”
FAQ
Managed IT Services: Frequently Asked Questions
What are managed IT services?
Managed IT services are ongoing IT support from an outside provider for a monthly fee. The provider monitors, maintains, secures, and backs up your technology, runs your help desk, and plans upgrades with you, so problems are prevented instead of fixed after they cause downtime.
How much do managed IT services cost in Los Angeles?
Fully managed IT in Los Angeles typically runs $125 to $250 per user per month. Los Angeles IT's managed IT plans start at $300 per month, priced by the services and size of your environment, and support outside the plan is $95 per hour, onsite or remote.
What's included in your managed IT plan?
Monitoring and alerting, scheduled updates and patching, backup and protection, server and firewall maintenance, help desk access, and a dedicated IT team. Cybersecurity, Microsoft 365, cloud, compliance, and vCIO planning are added based on what your business needs.
What's the difference between fully managed and co-managed IT?
With fully managed IT, our team handles your entire technology environment. With co-managed IT, your in-house IT staff stays in control and we supplement them with tools, after-hours coverage, specialized skills, or project help.
How are managed IT services different from break-fix or hourly IT support?
Break-fix support is reactive: you call when something breaks and pay by the hour. Managed IT is proactive: systems are monitored and maintained continuously for a predictable monthly cost. We offer both, at $95 per hour or monthly plans from $300.
Are managed IT services worth it for a small business?
Usually, yes. Small businesses rarely need a full-time IT employee, but they still need security, backups, and someone to call. A managed IT plan costs far less than a salary and reduces downtime, security incidents, and surprise repair bills.
Do you provide onsite IT support in Los Angeles?
Yes. Our HQ is in Century City and we have 10 service hubs across LA County, so engineers can come onsite for hardware failures, network outages, new office setups, and moves. Onsite and remote support are the same $95 per hour.
What cybersecurity is included in managed IT services?
Firewalls, endpoint protection and EDR, email security, MFA and access controls, vulnerability assessments, dark web monitoring, breach detection and incident response, and secure remote access for hybrid teams, using tools from vendors like Cisco, Sophos, and CrowdStrike.
What is an IT risk assessment and operational maturity score?
An IT risk assessment reviews your systems, security, backups, and processes to find vulnerabilities and inefficiencies. The operational maturity score summarizes your security posture and risk, and it drives a prioritized roadmap of fixes and upgrades with forecast costs.
How do we switch to a new managed IT provider?
We start with a free assessment, then handle the transition: collecting documentation, passwords, and vendor contacts from your current provider, installing monitoring, and verifying backups and security, so there's no gap in support.
Can you help us meet HIPAA, PCI, or cyber insurance requirements?
Yes. We implement and monitor the controls those frameworks and insurers require, such as MFA, encryption, EDR, backups, access logs, and security training, and we provide documentation for audits and renewals.
Do you support Microsoft 365, Google Workspace, and cloud servers?
Yes. We manage Microsoft 365 and Google Workspace, cloud servers and storage, migrations, licensing, and secure remote access, alongside on-premise servers and networks.
Which areas do you serve for managed IT services?
We serve Los Angeles County, including Century City, Downtown LA, Santa Monica, Beverly Hills, West Hollywood, Culver City, El Segundo, Pasadena, Glendale, Burbank, the San Fernando Valley, Long Beach, Torrance, West Covina, and Santa Clarita, plus Orange County, the Inland Empire, and San Diego County.
Ready to Simplify Your IT?
Talk to a Los Angeles IT engineer about a managed IT plan for your business.