Microsoft 365 Support · Los Angeles, CA
Microsoft 365 Support in Los Angeles. Email, Teams, and Files That Just Work.
Microsoft 365 migrations, Exchange and Outlook support, Teams and SharePoint setup, and tenant security, handled by a Los Angeles team that also runs your IT.
Rated on Google, Clutch & Yelp- Migrations
- Google · GoDaddy · Exchange
- Apps
- Outlook · Teams · SharePoint
- Security
- MFA · Defender · Intune
- Backup
- Exchange · OneDrive · Teams
- Projects
- $95 / hr
- Managed plans
- From $300 / mo
Quick answer
What is Microsoft 365 support?
Microsoft 365 support is the setup, management, and day-to-day help for your company's Microsoft cloud tools: Exchange email and Outlook, Teams, SharePoint, OneDrive, and the Office apps, plus the security and licensing behind them. It covers migrations, user changes, troubleshooting, and keeping the tenant secure.
Los Angeles IT provides Microsoft 365 support for Los Angeles businesses from our Century City headquarters. We handle migrations and projects at $95 per hour, and ongoing Microsoft 365 management is included in our managed IT plans starting at $300/month.
What's Included
Microsoft 365 Support Services in Los Angeles
From the first migration to the hundredth password reset, one team that knows your tenant.
Microsoft 365 Migration
Moves from Google Workspace, GoDaddy, on-premises Exchange, or IMAP email into Microsoft 365, with mail, calendars, contacts, and files carried over.
Migration →/ 02Exchange Online & Outlook Support
Mailbox setup, shared mailboxes, distribution lists, Outlook profile fixes, mobile mail, and email delivery problems solved.
Email support →/ 03Teams Setup & Support
Teams channels, meetings, guest access, and Teams Rooms set up the way your staff actually works, with help when calls or chats break.
Microsoft Teams →/ 04SharePoint & OneDrive
Shared files moved off old servers and Dropbox into SharePoint and OneDrive, with sensible folder structure and permissions.
File sharing →/ 05Tenant-to-Tenant Migration
Mergers, acquisitions, and rebrands handled by moving users, mailboxes, Teams, and files from one Microsoft 365 tenant to another.
Tenant migration →/ 06Security & Tenant Hardening
MFA, conditional access, Microsoft Defender, safe links, and mailbox auditing turned on and configured correctly.
Email security →/ 07Intune Device Management
Windows PCs, Macs, and phones enrolled in Intune with policies, apps, encryption, and remote wipe for lost devices.
Device management →/ 08Microsoft 365 Backup
Third-party backup of Exchange, OneDrive, SharePoint, and Teams, because Microsoft's retention isn't a full backup.
Backup →/ 09Licensing & User Management
The right mix of Business Basic, Standard, and Premium licenses, plus onboarding and offboarding users so nothing is left open.
Licensing →Do It Yourself vs. Managed
Self-Managed Microsoft 365 vs. Managed by Los Angeles IT
Microsoft 365 works out of the box, but most of its security and organization has to be configured. Here's the difference.
| Managed by Los Angeles IT | Self-managed | |
|---|---|---|
| MFA and conditional access | ✓ Enforced for every user | Often optional or partial |
| Shared files | ✓ Organized in SharePoint with permissions | Scattered across personal OneDrives |
| New hires and departures | ✓ Accounts, licenses, and devices handled | Accounts left active after people leave |
| Backup | ✓ Exchange, OneDrive, SharePoint, Teams | Relies on Microsoft retention only |
| License costs | ✓ Reviewed so you don't pay for unused seats | Unused licenses keep billing |
| Who to call | ✓ A Los Angeles engineer | Microsoft support queue |
How It Works
How We Migrate You to Microsoft 365
Most migrations happen in the background, with a planned cutover so email keeps flowing.
STEP 01
Plan
We inventory mailboxes, shared files, domains, and devices, and choose the right licenses and migration method.
STEP 02
Prepare
We set up the tenant, security policies, and users, then pre-stage mail and files while you keep working.
STEP 03
Cut over
We switch DNS and MX records at an agreed time, sync the final changes, and set up Outlook and phones.
STEP 04
Support
We fix anything that's off, train staff on Teams and SharePoint, and stay on as your Microsoft 365 support team.
Pricing
How Much Does Microsoft 365 Support Cost?
Microsoft 365 licenses are billed per user per month by Microsoft. Our support is separate: migrations, setup, and one-time projects are $95 per hour and quoted up front, with no contract.
Ongoing Microsoft 365 administration, user changes, security monitoring, and help desk support are included in our managed IT services, starting at $300 per month.
What affects the price
- Number of users and mailboxes
- Where you're migrating from
- Amount of mail and files to move
- Security setup: MFA, Defender, Intune
- One-time project vs. ongoing management
Microsoft 365
Get Help With Microsoft 365
Tell us what you need: a migration, a security review, or someone to call when Outlook acts up. We'll reply with a plan and a quote. No contracts.
Email & Exchange
Exchange Online and Outlook Support
Email is still where most business happens. We manage Exchange Online mailboxes, shared mailboxes, aliases, distribution groups, and mail flow rules, and fix the Outlook problems that slow people down: profiles that won't load, missing calendars, search that stops working, and mail that won't send from phones.
We also set up SPF, DKIM, and DMARC so your email reaches inboxes and can't be easily spoofed. For phishing and impersonation protection, see email security; if a mailbox has already been compromised, see hacked business email response.
Common email fixes
- Outlook profiles and search issues
- Shared mailboxes and calendars
- Mail delivery and spam problems
- SPF, DKIM, DMARC records
- Phones and tablets syncing mail
Security
Securing Your Microsoft 365 Tenant
Most Microsoft 365 break-ins start with a stolen password. We enforce multi-factor authentication, block legacy sign-in methods, set conditional access rules, and turn on the Microsoft Defender features your licenses already include.
With Microsoft 365 Business Premium, we can also manage devices through Intune and apply data protection policies. These controls support HIPAA and other compliance requirements and are part of our managed cybersecurity services.
Tenant hardening checklist
- MFA for every account
- Conditional access and legacy auth blocked
- Defender for Office 365 policies
- Audit logging and alerts
- Intune device compliance
Local Microsoft 365 Experts
Microsoft 365 Support in Los Angeles
Los Angeles IT provides Microsoft 365 support and Office 365 consulting for small and mid-sized businesses across Los Angeles, Orange County, and Southern California. Because we also run your IT help desk and devices, Microsoft 365 issues get solved end to end, not bounced between vendors.
Remote support covers most requests, and onsite help is available from our 10 LA County hubs for migrations, Teams Rooms, and new office setups.
Why work with us
- One team for Microsoft 365 and your IT
- Migrations planned around your business hours
- Onsite help across LA County
- Clear pricing, no long contracts
Why Los Angeles IT
Microsoft 365 Support You Can Reach
Planned
Migrations without surprises.
We test first, schedule cutovers around your business, and tell you exactly what will change for staff.
Secure
Configured, not just licensed.
MFA, Defender, and backups set up properly instead of left at default settings.
Certified
Experienced engineers.
Technicians with CompTIA Security+, Network+, and A+, plus Microsoft and Cisco certifications, who explain risk in plain English.
Industries
Microsoft 365 for Every Industry
Law firms, medical and dental offices, financial firms, and creative teams across Los Angeles run on Microsoft 365 that we set up and support.
Service Areas
Microsoft 365 Support Across LA County
Microsoft 365 is supported remotely everywhere; onsite help comes from these locations:
Headquarters · Century City
1901 Avenue of the Stars #271Los Angeles, CA 90067
Santa Monica
2450 Colorado Ave #100eSanta Monica, CA 90404
West Covina
1050 Lakes Dr #226West Covina, CA 91790
Long Beach
111 W Ocean Blvd #417Long Beach, CA 90802
Century City
1800 Century Park E #669Century City, CA 90067
Downtown LA (Figueroa)
445 S Figueroa St Ste 3100Los Angeles, CA 90071
Pasadena
117 E Colorado Blvd #618Pasadena, CA 91105
San Pedro (6th St)
222 W 6th St #425San Pedro, CA 90731
Downtown LA (Spring St)
548 S Spring StLos Angeles, CA 90013
San Pedro (25th St)
1536 W 25th St #104San Pedro, CA 90732
We provide Microsoft 365 support and migrations in Los Angeles, Century City, Downtown LA, Santa Monica, Beverly Hills, West Hollywood, Culver City, El Segundo, Pasadena, Glendale, Burbank, the San Fernando Valley, Long Beach, Torrance, West Covina, and Santa Clarita, plus Orange County, the Inland Empire, and San Diego County. View all service areas →
Client Reviews
What LA Clients Say About Our Support
“The customer service from Los Angeles IT is on another level. Any time we’ve had an issue, their fast response time has kept our business from missing a beat. Bonus points for being budget-friendly too.”
“Rod and his team are my go-to IT solutions help. Available all the time, very professional, prompt and super capable for all challenges and IT needs we’ve had. Highly recommend!”
“I can’t say enough good things about the folks at Los Angeles IT. Their techs are personable and sharp, and they always follow up to make sure everything is working. Best part? Our IT costs have gone down while our systems run better than ever.”
“Such great service! He made the entire process feel seamless and stress-free, always ready to answer any questions with patience and clarity. It’s rare to find someone who combines technical expertise with such genuine customer care.”
“Los Angeles IT is an incredibly professional company. Rod and his team came in, updated our phone systems, and revamped our computer setups. Now, everything is organized and runs smoothly.”
“I must highlight the owner, Rod, who truly embodies the essence of an IT wizard. His deep understanding of technology and ability to troubleshoot any issue is remarkable.”
“Been working with Rod and his team for three years now. He’s responsive, helpful and very patient with me when I need help on minor things!”
“Rod is a godsend. He helped us set up our home office to be efficient and user-friendly. He was responsive, easy to work with and reasonably priced. Highly recommended.”
FAQ
Microsoft 365 Support: Frequently Asked Questions
What does Microsoft 365 support include?
Setup, migrations, user and license management, Exchange and Outlook support, Teams, SharePoint, and OneDrive configuration, security hardening, Intune device management, backup, and help desk support for your staff.
How much does Microsoft 365 support cost?
Migrations and projects are $95 per hour and quoted up front. Ongoing Microsoft 365 management is included in managed IT plans starting at $300 per month. Microsoft licenses are billed separately per user.
Can you migrate us from Google Workspace to Microsoft 365?
Yes. We migrate Gmail, calendars, contacts, and Google Drive files into Exchange Online, OneDrive, and SharePoint, and schedule the cutover to minimize disruption.
Will we lose email during a migration?
No. Mail is copied ahead of time, the MX record change is scheduled, and a final sync picks up anything that arrived during the cutover.
What is a tenant-to-tenant migration?
It moves users, mailboxes, Teams, and files from one Microsoft 365 organization to another, usually after a merger, acquisition, or rebrand. We plan the domain move and user communication so it's a clean switch.
Does Microsoft back up my Microsoft 365 data?
Microsoft keeps the service running and offers limited retention, but it isn't a full backup. A third-party Microsoft 365 backup protects against accidental deletion, ransomware, and departing employees.
Which Microsoft 365 plan should my business use?
Many small businesses do well with Business Standard, while Business Premium adds Intune, Defender, and conditional access for stronger security. We'll recommend the right mix based on your users and requirements.
Can you help with Outlook problems?
Yes. We fix Outlook profiles, search, calendar sharing, shared mailboxes, mail that won't send, and phones that stop syncing.
Do you set up Microsoft Teams?
Yes. We set up Teams for chat, meetings, file sharing, and guest access, and can add Teams Phone so staff make and receive calls in Teams. See our cloud phone systems page for details.
Can you move our file server to SharePoint?
Yes. We map your folders and permissions, migrate files to SharePoint and OneDrive, and sync libraries to File Explorer so staff can keep working the way they're used to.
Is Microsoft 365 HIPAA compliant?
Microsoft 365 can support HIPAA compliance when it's configured correctly and Microsoft's Business Associate Agreement is in place. We configure MFA, encryption, auditing, and access controls to support it.
Do you provide onsite Microsoft 365 support?
Yes. Most support is remote, and onsite help is available across Los Angeles County, Orange County, the Inland Empire, and San Diego County.
Need Microsoft 365 Help?
Call a Los Angeles IT engineer about your Microsoft 365 migration or support.